Privacy Policy
Last Updated: February 14, 2026
1. Introduction
Welcome to Unloopa ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered website generation platform at unloopa.com (the "Service").
By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when you:
Create an account (name, email address, payment information)
Use our Service to generate websites
Configure email outreach settings (if you choose to enable this optional feature)
Contact our customer support
Subscribe to our newsletter or marketing communications
2.2 Business Data from Third-Party Sources
Our Service uses the official Google Maps API to retrieve publicly available business information, including:
Business names and addresses
Phone numbers and website URLs
Business categories and descriptions
Operating hours and other public business details
This information is already publicly available through Google Maps and Google Search. We access it through Google's official API in compliance with Google's Terms of Service and API policies.
2.3 Automatically Collected Information
When you access our Service, we automatically collect certain information, including:
Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent on the Service)
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our Service
Generate AI-powered websites based on business data
Create AI-generated content, images, and video walkthroughs for websites
Process payments and manage subscriptions
Send transactional emails (account notifications, service updates)
Facilitate optional email outreach campaigns (only if you enable this feature)
Improve and optimize our Service
Respond to customer support inquiries
Detect and prevent fraud or abuse
Comply with legal obligations
4. Email Outreach and CAN-SPAM Compliance
4.1 Optional Email Feature
Unloopa offers an optional email outreach feature that is disabled by default. You must explicitly enable this feature to use it. When enabled, we integrate with Instantly.ai to send emails on your behalf.
4.2 CAN-SPAM Compliance
All emails sent through our Service comply with the CAN-SPAM Act:
Include accurate sender information
Contain clear subject lines that reflect the email content
Include a valid physical postal address
Provide a clear and conspicuous unsubscribe mechanism
Honor opt-out requests within 10 business days
4.3 Instantly.ai Integration
When you enable email outreach, we share necessary information with Instantly.ai (our email service provider) to send emails on your behalf. Instantly.ai's use of your information is governed by their own privacy policy. You are responsible for ensuring your email campaigns comply with applicable laws.
5. Data Sharing and Disclosure
We may share your information with:
Service Providers: Google Maps API, Instantly.ai, payment processors, hosting providers, and analytics services
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
Protection: To protect our rights, property, or safety, or that of our users
We do not sell your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
7. Your Rights (GDPR and Privacy Laws)
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal exceptions)
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your information
Restriction: Request restriction of processing in certain circumstances
Withdraw Consent: Withdraw consent for processing where we rely on consent
To exercise these rights, please contact us at chris@unloopa.com. We will respond to your request within 30 days.
8. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure data storage and processing infrastructure
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Maintain your session and preferences
Analyze usage patterns and improve our Service
Provide personalized content and features
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
10. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at chris@unloopa.com.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Posting the updated policy on this page with a new "Last Updated" date
Sending an email notification (for significant changes)
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: chris@unloopa.com
Website: unloopa.com
We will respond to your inquiry within 30 days.
14. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect, use, and disclose
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at chris@unloopa.com.
This Privacy Policy is effective as of February 14, 2026 and governs your use of Unloopa's services
